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Shipping Timeline

    If you are shipping within the United States (Domestic) Most orders placed before 4:00PM EST ship the same day with a few exceptions.
    We here at Konasports pride ourselves on fast same day shipping, but there are a few circumstances that may interfere with that:
  • 1. One or more of the items that you have ordered may not be in stock due to an inventory issue.
  • 2. One or more of the products that you have ordered is a drop ship item. This means that the product will be shipping from another warehouse that may not have the same fast service that we do here at Konasports. (Drop ship items include: most items from the skate shop, Scott Hawaii Sandals, Vestal watches, some O'Neill products and some Rusty products)
  • Delivery may take up to 6 business days to arrive depending on your geographical location listed on the UPS map below.
  • If you live in Hawaii, Alaska, have a APO address or a P.O. Box we will be shipping your order via USPS.

  • How to tell a drop ship item by part number:
  • Drop ship part number: SCOT-9104
  • Our part number:885236892038
  • Next Day, 3rd and 2nd Day Air Shipping Information
  • Most orders placed before 4:00PM EST will ship the same business day via the service of your choice.
  • We apologize, but if an item in your order is a drop ship item it will not arrive within this time.
  • Next and 2nd Day Air shipping are only available within the United States.
  • Next Day and 2nd Day Air shipping are not available to P.O. or APO addresses.

  • International Shipping Information
  • International orders are accepted from all countries. However, we reserve the right to refuse any order if we suspect fraudulent activity!
  • Most International orders will be shipped out via USPS.
  • Most of the time International orders are shipped out USPS within 1 business day from the time they are placed. There are certain circumstances that factor in to International orders being shipped out quickly:
  • 1. Many orders we receive outside of Unites States have a high rate of fraudulent activity so we email a notice requesting additional information to verify your identity. Until we receive these documents we will hold that package.
  • 2. Item(s) on that order may be part of a drop ship item that will have to arrive at Konasports from another warehouse before it can leave the country.
  • 3. An item on the order was out of stock and we are waiting on a reply to see if you want to replace the product with another, cancel or ship the other products that may be listed on that order.
  • International delivery can take 7+ business days to deliver your order, depending upon the destination country. This all depends on each countries customs holding times. This is out of our hands and we can not hurry the process.
  • Orders shipped outside the U.S. may be subject to duties or customs charges. You are responsible for paying any additional charges for your order. We are not responsible for this charge!
  • Next Day Air and 2nd Day Air shipping are NOT available outside of the United States.
  • Sorry but we can't ship Billabong, Nixon and O'Neill orders outside of the United Sates.
  • Hawaii, Alaska, APO and International orders shipping price may go up in price after the order is placed. We call all customers if the rate goes up before we ship the order.
  • Special orders will be charged a $10 flat fee for inbound shipping plus the charge of outbound shipping.